Welcome to the FunkyPocket helpdesk page. Browse through the answers to frequently asked questions or send in an email with your query and we'll back to you.
- How will I receive my order?
- How will I know that my order is placed successfully?
- When will my order be shipped?
- Is it safe to shop online if I make payment using Digital methods like net banking,debit card & credit card?
- Are there any hidden charges?
- What should I do if payment fails?
Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
- What are the terms of return and exchange policy?
The product amount will be credited back to your account, once we have received the products and quality check is done.
In case of an exchange, we will ship your exchanged product as soon as we receive the returned item in acceptable condition.
- What are the terms and conditions for refund ?
- Do you take bulk orders?